"Using YouTube For Prosperity" in the Wall Street Journal explains that many senior citizens are seeking to preserve their legacy through videos showcasing their famous recipes or hobbies, on YouTube.
Seniors ages 65 and older are the fastest growing segments of the online population, according to Jupiter Research. 39% of all seniors in the U.S. will regularly access the Internet by the end of 2007.
By 2010, half of the U.S. senior population is expected to be online. In response, Internet companies are launching services targeted at older online viewers.
Some grandchildren in their 20's are intimidated by the process of creating an online video so it is not surprising that grandparents are seeking their help with this process. Millie Garfield, 81, decided to feature herself in a series of videos documenting her son's pet peeves -- namely, her persistent requests for his helping opening coffee cans, rethreading dental floss, or opening tightly sealed bottles. Her son has helped her film and post the series on a blog, Mymomsblog.blogspot.com and on YouTube.
When you open your experiments up to the general public, like Google has done with YouTube and Blogspot, you find uses that you might never have imagined within your own company. When you spot trends like this, you gain the opportunity to build a stronger business.
Friday, April 18, 2008
Listen, Then Speak
In The New York Times article, "Read My Ears", Thomas Friedman explains why President Bush needs to do less talking and more listening, particularly when visiting Europe.
After George Bush's image in Europe became severely damaged as a result of the Iraq war and U.S. Foreign Policy, Friedman suggests that his priority to Europe should be listening to their complaints, rather than making speeches.
Friedman suggests that only once he hears and understands Europeans' view of America as a once welcoming, optimistic country turned into a hostile, aggressive one, should Bush consider speaking.
Even the most experienced of us can make mistakes.
Listening to customer complaints with an open mind, is an essential part of building a stronger business.
After George Bush's image in Europe became severely damaged as a result of the Iraq war and U.S. Foreign Policy, Friedman suggests that his priority to Europe should be listening to their complaints, rather than making speeches.
Friedman suggests that only once he hears and understands Europeans' view of America as a once welcoming, optimistic country turned into a hostile, aggressive one, should Bush consider speaking.
Even the most experienced of us can make mistakes.
Listening to customer complaints with an open mind, is an essential part of building a stronger business.
Saturday, April 05, 2008
An Easy Way to Replicate Files
SugarSync.com is used to replicate and synchronize files across various computers, and also can also help you backup files by having them saved to a source outside your computer. SugarSynch offers a 35 day free trial with 10 gigabytes of file storage. After the trial, the 10 gigabytes can be maintained for $25 a year. Five other storage plans exist, from $50 a year for 30 gigabytes to $250 a year for 250 gigabytes.
Thursday, March 13, 2008
Outsourcing Chutzpah
The article "Calling In The House Therapist" in The New York Times recommends hiring a coach to get through the remodeling process. Ms. Lund and Mr. Coccoluto selected an architect whom they felt was most qualified to renovate their 1820's colonial-style farmhouse; however, the architect wanted to place the garage doors at the back of the house which would cost more and make the backyard smaller and the homeowners preferred the garage doors on the side of the home.
The homeowners consulted with Bruce Irving, a remodeling coach who helps homeowners negotiate the challenges of renovation. He recommended they talk about their feelings with the architect so as to prevent ending up with a home that would make them feel uncomfortable.
They did so and expected her to grow angry but instead she quickly agreed with the change and redid the blueprints within ten days.
"Bruce gave us the chutzpah to tell our architect what we wanted," said Ms. Lund. "Sometimes you need someone to tell you that, because we're so used to internalizing our emotions. He's almost like having a house therapist."
Renovating a home can be a difficult and frustrating task so it's not surprising that coaches like Mr. Irving are proliferating. Remodeling coaches act more like marriage counselors than like building consultants, and, like therapists, they are best when brought in as early as possible.
They can help homeowners figure out what they want in a renovation and make sure the project is actually carried out properly. In the past only multi-million dollar jobs had project managers btu with the housing boom and growth in remodeling there is a new market of homeowners who know nothing about building and are searching for help. Some in the field estimate that there are about 100 such coaches around the country. Remodeling coaches help to reduce confusion and help homeowners make knowledgeable decisions.
Sometimes you need to outsource chutzpah to sufficiently convey your preferences to build not only a better house, but a stronger business. Have you heard from any of your customers lately?
The homeowners consulted with Bruce Irving, a remodeling coach who helps homeowners negotiate the challenges of renovation. He recommended they talk about their feelings with the architect so as to prevent ending up with a home that would make them feel uncomfortable.
They did so and expected her to grow angry but instead she quickly agreed with the change and redid the blueprints within ten days.
"Bruce gave us the chutzpah to tell our architect what we wanted," said Ms. Lund. "Sometimes you need someone to tell you that, because we're so used to internalizing our emotions. He's almost like having a house therapist."
Renovating a home can be a difficult and frustrating task so it's not surprising that coaches like Mr. Irving are proliferating. Remodeling coaches act more like marriage counselors than like building consultants, and, like therapists, they are best when brought in as early as possible.
They can help homeowners figure out what they want in a renovation and make sure the project is actually carried out properly. In the past only multi-million dollar jobs had project managers btu with the housing boom and growth in remodeling there is a new market of homeowners who know nothing about building and are searching for help. Some in the field estimate that there are about 100 such coaches around the country. Remodeling coaches help to reduce confusion and help homeowners make knowledgeable decisions.
Sometimes you need to outsource chutzpah to sufficiently convey your preferences to build not only a better house, but a stronger business. Have you heard from any of your customers lately?
Tuesday, March 11, 2008
Online Learning Pros and Cons
The Internet has made the online learning experience much like that in a real classroom. In the fall of 2006, 3.5 million students were taking online courses, up 10% from the previous year, according to Sloan Consortium, a nonprofit group that studies trends in online learning. Today, more than two-thirds of all higher education institutions offer online classes.
Professors and students have more flexibility learning online; however, there are disadvantages. Online professors are working just as hard as full time professors who meet with their students in person, but are being paid less. Many professors who do online learning are part timers, typically getting paid $1,000 to $1,500 to teach a course while a full time professor gets about ten times more than that, according to Professor Ruth at George Mason University. Spencer Anderson, an adjunct professor at North Lake College, says he was supposed to teach two traditional courses with about 12 students each but many students chose to take the online course, so he ended up teaching 40 students online and was only paid for one course, which has effected his income.
The biggest growth in online teaching has been at two-year colleges, and public colleges are at the forefront, according to the Sloan Consortium. The University of Phoenix has about 12,500 online faculty members. Online teaching gives teachers the opportunity of having a flexible schedule and supplemental income, while maximizing profits for the universities by decreasing expenses on salaries.
Building a stronger business is about scaling up, and there's a lot to be learned from the virtual education model.
Professors and students have more flexibility learning online; however, there are disadvantages. Online professors are working just as hard as full time professors who meet with their students in person, but are being paid less. Many professors who do online learning are part timers, typically getting paid $1,000 to $1,500 to teach a course while a full time professor gets about ten times more than that, according to Professor Ruth at George Mason University. Spencer Anderson, an adjunct professor at North Lake College, says he was supposed to teach two traditional courses with about 12 students each but many students chose to take the online course, so he ended up teaching 40 students online and was only paid for one course, which has effected his income.
The biggest growth in online teaching has been at two-year colleges, and public colleges are at the forefront, according to the Sloan Consortium. The University of Phoenix has about 12,500 online faculty members. Online teaching gives teachers the opportunity of having a flexible schedule and supplemental income, while maximizing profits for the universities by decreasing expenses on salaries.
Building a stronger business is about scaling up, and there's a lot to be learned from the virtual education model.
Thursday, March 06, 2008
Online Ads
In the New York Times article "Online Pitches Made Just For You", it describes techniques used by Alaska Airlines that many consumers are most likely unaware of. Alaska Airlines is introducing a system on the Internet to create unique ads for people as they cruise the web.
This is slightly different from direct mail or telemarketing because companies do not know the consumers name; instead, consumers are identified by their computers, using cookies.
Alaska Airlines uses a range of information to select the ads for each individual consumer surfing the web, including the person's geographic location, the number of times they have seen an Alaska Airlines ad, whether the person visited the company's website, the persons purchase history with the airline and their experience with lost bags, delays and flight cancellations.
Since Alaska Airlines is a small operation,it is important that its ads narrowly aim at people who might actually fly to the particular areas they service. The first phase of the new system even offers different flight prices to different people by analyzing how price sensitive certain consumers seem to be. Another data practice used at Alaska Airlines is called "re-targeting" which records who visits the web site and then turns that information over to the airline's ad delivery company. Next, when those people are elsewhere on the web, they are shown the ad. This means that people who visit Alaska Airlines' site receives ads that are different from those seen by people who have not.
Tracking individual actions and responding intelligently is a sure way to build a stronger business.
This is slightly different from direct mail or telemarketing because companies do not know the consumers name; instead, consumers are identified by their computers, using cookies.
Alaska Airlines uses a range of information to select the ads for each individual consumer surfing the web, including the person's geographic location, the number of times they have seen an Alaska Airlines ad, whether the person visited the company's website, the persons purchase history with the airline and their experience with lost bags, delays and flight cancellations.
Since Alaska Airlines is a small operation,it is important that its ads narrowly aim at people who might actually fly to the particular areas they service. The first phase of the new system even offers different flight prices to different people by analyzing how price sensitive certain consumers seem to be. Another data practice used at Alaska Airlines is called "re-targeting" which records who visits the web site and then turns that information over to the airline's ad delivery company. Next, when those people are elsewhere on the web, they are shown the ad. This means that people who visit Alaska Airlines' site receives ads that are different from those seen by people who have not.
Tracking individual actions and responding intelligently is a sure way to build a stronger business.
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