Sprint Nextel, you win. Please fire me. I am very upset that I was not included in your recent firing of customers who called your customer service too often to complain. Why not me? I have spent countless hours every month calling to have my bill adjusted. I have called your customer service more than my friends and family. You should have a plan that offers 10,000 minutes for customer service and 1,000 minutes for friends and family.
I beg you, please release me, let me go. You don't need me anymore. I am a bad customer like thousands of others and deserve to be terminated. Thank you.
Tom Froschle Ridley Park
When customers feel frustrated and unable to communicate with someone who can make a difference, they resort to sarcasm and cynicism.
Pay attention to customer feedback when building a stronger business and you'll avoid PR nightmares like this one.
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